Privacy Policy

Last Updated: March 19, 2024

Introduction

At Recommender.me (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document review add-on.

Information We Collect

Document Data

• Document content submitted for review
• Document metadata (creation date, modification date)
• Comments and annotations
• Review history

Personal Data

• Email address
• Name
• User preferences and settings

Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Operating system
• Add-on usage data
• Performance metrics

How We Use Your Information

• To provide AI-powered document review services
• To improve document analysis accuracy
• To maintain and enhance the add-on functionality
• To provide technical support
• To analyze usage patterns and optimize performance
• To maintain the security of our services
• To comply with legal obligations

Document Privacy and Security

We understand the sensitive nature of your documents. Here is how we protect them:

• All documents are encrypted in transit and at rest
• Document data is processed in secure, isolated environments
• We don't store complete document content after processing
• Access to document data is strictly controlled and monitored
• Regular security audits and penetration testing

AI Processing and Data Usage

Our AI-powered review system:

• Processes documents to provide suggestions and improvements
• May use anonymized data to improve AI models
• Never shares individual document content with third parties
• Allows users to opt-out of AI model improvement contributions

Information Sharing and Disclosure

We do not sell, rent, or trade your information. We may share information with:

• Cloud service providers for document processing
• Analytics services to improve add-on performance
• Legal authorities when required by law

Your Rights

You have the right to:

• Access your personal data and document history
• Request deletion of your data and documents
• Export your data in a portable format
• Opt-out of AI model training contributions
• Modify your privacy preferences
• Withdraw consent for data processing

Data Retention

We retain different types of data for varying periods:

• Document content: Deleted immediately after processing
• Analysis results: Retained for 30 days
• Usage statistics: Retained for 12 months
• Account information: Retained while account is active

Security Measures

We implement industry-standard security measures including:

• End-to-end encryption for document transmission
• Secure cloud infrastructure
• Regular security audits
• Access controls and authentication
• Employee security training

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through the add-on interface.

Contact Us

For privacy-related questions or concerns, please contact us at:

Email: info@recommender.me

Governing Law

This Privacy Policy is governed by the laws of England and Wales.