Terms of Service

Last Updated: March 19, 2024

1. Introduction

Welcome to Recommender.me. These Terms of Service (“Terms”) govern your use of our AI-powered document review add-on (the “Service”). By installing or using our Service, you agree to be bound by these Terms.

2. Service Description

Recommender.me provides an AI-powered document review add-on that:

• Analyzes documents for clarity, compliance, and quality
• Provides suggestions for improvements
• Offers automated document review capabilities
• Integrates with existing document processing workflows

3. User Responsibilities

As a user of our Service, you agree to:

• Provide accurate and complete information when using the Service
• Maintain the security of your account credentials
• Use the Service in compliance with applicable laws and regulations
• Don't attempt to reverse engineer or bypass the Service's security measures
• Not use the Service for any illegal or unauthorized purpose

4. Intellectual Property Rights

• You retain all rights to your documents and content
• The Service, including its AI technology and algorithms, remains our property
• Feedback and suggestions you provide may be used to improve the Service
• You grant us limited rights to process your documents for providing the Service

5. AI Processing and Limitations

Regarding our AI-powered features:

• The Service provides suggestions and is not a substitute for professional review
• AI recommendations should be reviewed by qualified professionals
• We do not guarantee 100% accuracy of AI-generated suggestions
• The Service may be continuously improved based on anonymous usage data

6. Privacy and Data Security

We are committed to protecting your privacy and data security:

• Document processing follows strict security protocols
• Data handling complies with our Privacy Policy
• You control your data and can request its deletion
• We implement industry-standard security measures

7. Subscription and Payments

• Free tier available with limited features
• Premium features require a paid subscription
• Payments are processed securely through trusted providers
• Subscriptions auto-renew unless cancelled
• Refunds provided according to our refund policy

8. Service Availability and Support

• We strive for 99.9% service uptime
• Maintenance windows will be announced in advance
• Technical support available via email
• Service updates and improvements regularly implemented

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that:

• The Service will be error-free or uninterrupted
• AI suggestions will be complete or accurate
• The Service will meet all your specific requirements

10. Limitation of Liability

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Damages resulting from reliance on AI suggestions
• Service interruptions or data loss

11. Termination

We may terminate or suspend access to our Service:

• For violations of these Terms
• At our sole discretion with notice
• Upon your request to delete your account

12. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes via:

• Email notification
• Service interface announcement
• Website update

13. Contact Information

For questions about these Terms, please contact us at:

Email: info@recommender.me

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.